Please note that delivery service is only available for valid residential and office addresses within Singapore and international destinations. Illumia Therapeutics reserves the right to decline delivery to any address with restricted access or is inaccessible.
Charge (Inclusive of GST) per trip per address
Nett Purchases below S$149.99
Nett Purchases S$150 and above
Complimentary delivery per address (Limited to one address per transaction)
Re-delivery due to unsuccessful delivery
Surcharge for Sentosa Island addresses
All orders will be shipped within 7 working days upon confirmation. Kindly allow an additional 3-5 working days during peak periods or public holidays.
**Working Day refers to Monday to Saturday, and does not include Sunday and Public Holidays or any blackout dates imposed by Illumia Medical. There will be no delivery service on Sunday and Public Holidays or any blackout dates imposed by Illumia Medical.
To Singapore Addresses: Within 7 Working Days
To Malaysia: 14 Working Days
To Thailand, Indonesia, South Korea: 21 Working Days
*For overseas deliveries, do note that customers are required to make their own payment for customs clearance, dependent on the customs regulations for each country. You will be notified directly via email or mobile number if payment is necessary.